UnleashOS
Feature · Reminders

Automated reminders that help reduce no-shows and manual texting.

The night before is not when you should be texting every customer. UnleashOS handles confirmations and reminders, and shows you the few that need a human nudge.

See Reminder Demo See Pricing
Confirmed
Booking received · deposit $25
48h reminder
Sent · Maya, Sat 10:30
24h reminder
Sent · arrive 10 min early
Reminder failed
Rex · Sat 1:30 SMS
The reminder treadmill

The way most pet businesses do reminders.

You text every customer the night before
One by one, with the same message, on the busiest evening of the week.
You forget a couple on Friday
No-shows on Saturday morning. The slot can't be refilled.
Customers reply with questions
'What time again?' 'What's your address?' 'Do I need to pay a deposit?'
You end up on the phone
Trying to confirm before the appointment instead of getting ready for it.
Reminder timeline

What UnleashOS sends, and when.

  1. T-0
    Booking confirmed
    Email confirmation with details and deposit receipt.
  2. T-48h
    48-hour reminder
    Friendly heads-up with date, time, and service.
  3. T-24h
    24-hour reminder
    Address / parking notes for mobile. Service notes for salon.
  4. T-2h
    Morning-of (placeholder)
    Optional short note the day of the appointment.
  5. After
    Completed
    Appointment marked complete; balance closed.
Reminders for the way you work

Same system. Different notes per business.

Groomer
Bella's groom — tomorrow at 10:30

Please arrive 10 minutes early and mention any coat changes since the last visit. Your deposit is paid; balance of $50 is due at pickup.

Mobile groomer
See you tomorrow at 8:30 AM

Please confirm your address — 1421 W Adams St — and parking access (gate code, driveway). Reply STOP to opt out of SMS.

Pet sitter
Visit reminder · Friday

Please leave fresh water and update Murphy's feeding notes if anything changed. Vet contact still on file.

Reminder status on every appointment

So you only chase the ones that actually need chasing.

ApptPetReminderStatus
Sat 9:00Bella24h SMS
Sent
Sat 10:30Theo24h Email
Sent
Sat 12:30Olive24h Email
Scheduled
Sat 1:30Rex24h SMS
Failed — needs follow-up

Email reminders are included. SMS reminders can be added and billed separately based on usage.

Frequently asked questions

See reminders in the demo

Walk through your current workflow with us and see how it maps onto UnleashOS — website, booking, payments, reminders, and records.

See Reminder Demo